Orange Exposure: User Experience Knowledgebase
Knowledgebase Home > Viewing Your Photos Knowledgebase Home
Search the Knowledgebase Browse by Category

[Advanced Search]
Viewing Your Photos
There were 10 questions found in this category:
  1. Are my pictures available for public viewing?
    Your event host has the option to make the photo gallery private or public. If the gallery is private, you will need a Key to view the photos.

  2. How can I inform my guests about viewing and purchasing pictures from an event?
    We want to help you inform all of your guests about where and how to find the pictures from your event. Here are some of the items we can provide: Pre-event materials such as emails and event cards that explain our services Signage at your event Event cards informing guests where and how to find the...

  3. How do I find my pictures?
    Use your Gallery ID and Key: From the home page , you may enter your Gallery ID and Key. This will bring you directly to your photo gallery. Once you are in the gallery, you'll see the index for the event. Click on a thumbnail to view the photos. Some larger galleries may be grouped into sub cat...

  4. How do I use the Favorites functionality?
    When viewing full sized images in your gallery, select the option in the pull-down menu above the photo.

    From your "My Account" page (link in the upper right corner of the site or the first page upon logging in), you can review the favorites in your folders on the left. To remove a photo f...

  5. How long will my photos be online for viewing and purchasing?
    Photos for an event are typically available to view, share and purchase for 60 days. The expiration date for your event will appear on the left side of the gallery page. If you save your photos to your Favorites gallery, you will have access to them even after the event gallery closes.

  6. I am using AOL - why are the photos on the site blurry?
    If you are using AOL and your photos appear to be fuzzy or out-of-focus, you may have a default setting turned on that will compress the images you view online. To turn this setting off: 1) From the Menu at the top, select Settings and then Preferences, 2) Click on Internet Properties WWW, 3) Select...

  7. I can log in but I can't see any photos, all I get are red "X"s?
    You are probably behind a firewall or have firewall software enabled. You will have to turn it off while you browse the site to see the shots. This should solve the problem. Consult with your IT administrator or documentation on how to do this or call a friend who understands computers to help you o...

  8. The thumbnail images are now in a scrolling frame, can I view them the old way?
    From the main page of the gallery (where there is a large index photo on the right, and the links to the sub-galleries to the left, you'll notice a link to either "Switch to no frames" or "Switch to frames" - just click that link, and then when you go back into the sub-gallery pages, you'll see that...

  9. What if I do not know my Gallery ID and/or Key?
    If you do not have your Gallery ID and you are the Event Administrator, simply get in touch with us via email. If you are not the Event Administrator, you should contact them and have them provide you with that information. If your event is public, then you will immediately be able to enter the phot...

  10. When will the pictures from my event be online?
    Pictures from your event will be online for you to view, share and purchase within five business days for events. Weddings take a bit longer because of the delicate nature of the photography, although we usually try to post the photos within four weeks - this is because of the added time spent in po...



2001-2005 Orange Photography